Once a claim has been submitted to HCP you can use EZ-Net to track the claim’s status from receipt to payment.
From the EZ-Net home page, click “Main”, choose “Claims”, then “Inquiry” from the drop-down menu.
For detailed instructions showing you how to look up your claims, you can visit the EZ-Net Training Center and view the Claims Inquiry training video.
Need EZ-Net access?
It’s easy! Simply download, complete and return the EZ-Net Access Request form.
Note: You will be contacted by the EZ-Net support team within 72 business hours.
Need Assistance?
Contact our EZ-Net Support Team at (516) 394-5639 Monday through Friday from 8:30 am-5:30 pm EST. You can also contact us by e-mail at EZNETHelpDesk@hcpipa.com.